How to Check on the Processing of Your U.S. Passport
You can (1) call and/or (2) check online for the status of your U.S. Passport and/or U.S. Passport Card application.
To Call:
Call the National Passport Information Center toll-free at 1-877-487-2778. Customer service representatives are generally available Monday through Friday, from 8 a.m. to 8 p.m. Eastern Standard Time, excluding federal holidays. Further, automated information is available 24 hours per day, 7 days a week.
Check Online:
At this website, you can check:
- Whether your application has been received and is being processed; and
- If the passport and/or passport card has been finalized, the system will give an estimated receipt date based on whether it is being sent via Priority Mail or overnight delivery.
Note: The U.S. Department of State recommends that customers wait 1 week for expedited applications and 4 weeks for routine applications before checking their status online. Otherwise you may receive a message saying that your application was not found.
Finally, we’ll conclude with a few main points to keep in mind.