How to Check on the Processing of Your U.S. Passport
You can call and/or check on the Internet for the status of your U.S. Passport and/or U.S. Passport Card application.
To Call:
Call the National Passport Information Center toll-free at 1-877-487-2778. Customer service representatives are generally available Monday through Friday, from 8 a.m. to 8 p.m. Eastern Standard Time, excluding federal holidays. Further, automated information is available 24 hours per day, 7 days a week.
Check Online:
At this website, you can check:
- Whether your application has been received and is being processed; and
- If the passport and/or passport card has been finalized, the system will give an estimated receipt date based on whether it is being sent via Priority Mail or overnight delivery.
NOTE: The U.S. Department of State recommends that customers wait one (1) week for expedited applications and four (4) weeks for routine applications before checking their status online. Otherwise you may receive a message saying that your application was not found.
Finally, we’ll conclude with a few main points to keep in mind.